Frequently asked questions
Our store is located at Moi Avenue, Bazaar Plaza, 10th floor, Wing A, Office Suite No. 1029, Nairobi.
Once you identify the item you need on our website safy.co.ke: Click on “Add to Cart,” and the item will be added to the cart. Click on “Check Out,” and fill in the billing details. Confirm the details by ensuring everything you have filled in is correct. Once you are done, click on "Place Order"—it's as simple as that. Once your order is successfully placed, you will receive a phone call to confirm the order, and you'll be notified of the expected delivery time.
Payment is made via our Company MPESA Buy Goods Till No: 9256089 – Safy Infinite. We also accept cash payments.
Please get in touch with our customer care at +2540710669266 or info@safy.co.ke.
Yes, we deliver to Uganda, Tanzania, and Kigali.
Yes, all our products are genuine and come with a warranty. If you have any doubts about an item on our website, please send us an email at info@safy.co.ke.
Yes, you can pay in two installments. Once you place your order, you can pay half, and then pay the other half upon receiving your item.